Andrei Freeman (lordandrei) wrote,
Andrei Freeman

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Macnn reports Pacific Poker does Mac. I say NO!!!!

This is a cross post to a review I made on MacNN the Macintosh news source.


From MacNN article:
Briefly: Online gambling; FCP users group

In brief: is bringing online gambling to Mac and Linux users, offering games such as Texas Holdem, Blackjack, Craps, Slots, and more....

My response to Macnn

I went to Mac Pacific Poker's site. The mac page auto loaded. Initially I thought this was a good thing.

I went to the registration page. I typed in my information and then got to "Terms and conditions." Call me crazy but I actually hit the link to try to look at the terms and conditions.

Safari generated a new page forwarded to the Mac front page. It would seem that all the pages were set to auto forward to a "we don't serve mac" page. So to simplify, the new Mac entry page was put there.

As a result, the registration screen will not get you to terms, help, or anything else. So I turned to calling tech support. As online Poker players know... most of this is overseas.

After two failed calls (Yes, the calls actually 'failed' insofar as they rand and went dead mid-ring) I got a tech-support grunt. He explained to me any combination of answers that included, "We don't support mac", "The Mac page takes you to the mac page that doesn't have all the features" and my personal favourite, "We don't work on the mac because our pages are made for Normal Computers."

I was told that I'd be sent a link that would take me to the correct mac page. (I'm assuming he means the same front page that suddenly makes them "Mac Compatible.") So far I have received no email.

To me making your PC application Mac compatible doesn't stop when the application compiles for the Mac. There is tech suppor education, legal documents, and support pages.

At this time I would VEHEMENTLY reccommend that you DO NOT invest time or especially MONEY into MacPacificPoker.

Tags: macintosh, poker, review, support

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